CASE / 03
BÁSICOS ROLY
The office finally runs the way the team always wanted it to.
- ~50%
- TIME ON DAILY TASKS
- 100%
- OF THE OFFICE, NOT ONE TASK
- 0
- VENDOR DEPENDENCY
CONTEXT
A retail operation where the office was losing its days to repetitive work — not one task, but the whole way of working.
The team did not want a tool they would depend on. They wanted to own the capability.
WHAT WAS BREAKING
Repetitive work was eating the day. Important tasks waited behind manual ones.
Every improvement depended on an outside vendor, so nothing compounded.
WHAT WE BUILT
A long, detailed consultation that went deep into how the team actually works — then automation built around that, across the whole office.
Just as important: the team was trained to build its own automations, so new needs get solved in-house.
WHAT CHANGED
Things that used to eat the day take about half the time. The repetitive work is gone.
Everyone is supercharged with AI, and the team is not dependent on a vendor for every new thing.
"Jean-Luc came in and automated the whole office, not one task. The consultation was long, detailed, and actually went deep. He sat with how we work, then built around that. Now everyone here is supercharged with AI. Things that used to eat the day take about half the time. The repetitive work is gone. The important part is we are not dependent on him for every new thing: he showed us how to build automations ourselves. After that, we can do pretty much everything with AI. The office finally runs the way we always wanted it to."BÁSICOS ROLY